Public offer

1.1. The terminology used in this Agreement means the following:
1.1.1. Authorization - the process of analyzing the software part of the Website Authentication data entered by the User, the results of which determine the availability of access to the User's Personal Account and Services of the Website.
1.1.2. Acceptance - full and unconditional acceptance by the User of the terms of this Offer, by full or partial payment of the cost of the Company's services or leaving the User's Application on the Company's Website.
1.1.3. Authentication data is a unique identifier of the User, which is used to access the User's Personal Account. Authentication data includes the User's email address and password.
1.1.4. Website - a set of software and hardware with a unique address on the Internet, in a domain zone (site domain) together with information resources of a certain text, graphic or sound form, which are at the disposal of the Company and provide access by legal entities and individuals to these information resources and other information services via the Internet.
1.1.5. The Agreement is a public contract concluded between the Company and the User through the Acceptance of the Offer, and is an accession agreement, which can be concluded only by joining the User to the Agreement proposed by the Company as a whole.
1.1.6. Access to the Event - an email generated by the Company containing the details of access to a particular Event (URL, access code), which gives the User the right to participate in the Event chosen by him. Access to the Event is also possible using the User's Personal Account.
1.1.7. Legislation means the provisions of the current legislation of Ukraine, which apply to this Treaty.
1.1.8. Event means thematic courses, trainings, seminars, conferences, workshops, lectures, webinar format or online consultations and other similar distance Events or their recordings organized by the Company or to which it provides access through the Company's Educational Platform or other services of the Company's Website.
1.1.9. Application is an expression of the User's will to participate in a specific Event, made through the Company's Website, official social networks of the Company or by telephone or by correspondence via e-mail or mobile messengers with the Company's Representative, in the manner established by the Offer.
1/1/10. Internet page (HTML-page) - a page of the Website, a set of hardware-integrated information materials, including text, graphic, intended for publishing data on the Internet as an integral part of the Website.
1/1/11. Company or Contractor — Best Practices Production LLC.
1/1/12. A representative of the Company is an employee of the Company or any person authorized to act on behalf of the Company and in the interests of the Company.
1/1/13. The content of the Website is the results of intellectual activity and comparable means of individualization, including: literary works, texts, lectures, speeches, speeches, computer programs, applications and applications for mobile phones, audiovisual works (video courses, infographics, phonograms, images, trademarks and service marks, commercial designations and trade names, logos, hypertext links, their fragments, information, widgets) and other objects located on the Website.
1/1/14. Event Content - all information that constitutes the content of a session of a particular Event, including live streams, data files, texts, computer software, sound files, photo, video and other images, including newly created using the Website.
1/1/15. User is the person who accepted the Offer and gained access to the Content of the Event.
1/1/16. Lecturer - an individual, an individual entrepreneur or a legal entity who is the author of the West.
1/1/17. Unauthorized access - the use of user authentication data by a third party.
1/1/18. Account - Authentication data and personal data of the User stored on the servers of the Website.
1/1/19. The User's Personal Account is a section of the Company's Website, created using the software features of the Website, containing the User's personal data and providing access to the Company's Educational Platform. Access to the User's Personal Account is provided after passing the registration procedure. The hyperlink for registration of the User's Personal Account is sent to the User to the e-mail specified when registering for the Event.
1/1/20. Personal data - reliable, complete and up-to-date information that allows the Company to carry out the User authorization procedure, voluntarily and free of charge posted by the User or the Company in the User's Personal Account. This information is provided by the User during the registration procedure on the Website, may contain name, login, e-mail address and other information that the User considers necessary to inform about himself.
1/1/21. Offer — the Company's proposal to conclude a public contract with it addressed to an unlimited number of persons, in accordance with Article 641 of the Civil Code of Ukraine.
1/1/22. Service - the provision by the Company, to all interested parties, of services for providing access to virtual classrooms, educational resources, educational services in the field of information technology, including by providing access to public educational, scientific and information resources on the Internet.
1/1/23. The payment system is the payment organization, the participants of the payment system and the set of relationships that arise between them during the transfer of funds from users to the Company's account for Events available for purchase on the Website.
1/1/24. User Registration - the procedure established by the Company for entering into the database of registered Users, their personal data and/or other information about the User in order to identify the User.
1/1/25. Website Services — functionality of the Website intended for use by visitors and Users.
1/1/26. The Company's Educational Platform (LMS) is a section of the Company's Website, which the User accesses after registering the User's Personal Account and which provides users with access to educational resources, training materials, courses, tasks, tools, details of the Event, other services and opportunities provided by the Company.

2.1. This Agreement is a formal public offer (offer) and contains all essential conditions for the provision by the Company, to all interested parties, of services for providing access to virtual classrooms, educational resources, educational services in the field of information technology, including by providing access to public educational, scientific and information resources on the Internet.
2.2. The fact of full or partial payment of the cost of the Company's services or registration of the User on the Website constitutes the full and unconditional acceptance (acceptance) of the terms of this Offer.
2.3. The schedule, number and duration of the Events published on the Website, as well as the cost of the Events and other material circumstances of the Events may be published on the Website in real time.
2.4. The User agrees that the terms of this Offer may be modified in the future by the Company due to the posting of the current version of this Offer on the Website. In case of disagreement of the User with the new (changed) terms of the offer, the Company reserves the right to block or cancel the User's Account.

3.1. The provision of Services to the User is possible subject to registration of the User on the Website and registration of the User in the User's Personal Account.
3.2. Registration of the User on the Website is carried out by filling in the registration form on the Website. When filling out the registration form, the User specifies the name, valid e-mail address and telephone number. Registration of the User on the Website is free and voluntary. With the consent of the User, the Registration of the User may be carried out by the Representative of the Company, by notifying the Representative of the Company the information necessary for registration.
3.3. After the successful registration of the User on the Website, the Company assumes the rights and obligations to the User specified in this Agreement.
3.4. The User is obliged to fully familiarize himself with the terms of this Agreement until the acceptance of the Offer.
3.5. After registration of the User on the Website and payment by the User of the cost of services, the Company, no later than on the day of the start of the Event, sends the User an e-mail with instructions for registration by the User of the User's Personal Account and the button-hyperlink “Registration”. By clicking the “Register” button, the User will be redirected to the User's Personal Account. Access to the User's Personal Account is provided indefinitely.
3.6. If the User purchases the Services again, the Company provides Users with access to the Event through the previously registered Personal Account of the User.
3.7. The user does not have the right to transfer his login and password to third parties and is fully responsible for their safety, independently choosing the storage method. If the User does not prove otherwise, any actions committed using his login and password shall be deemed to have been committed by the User with all the consequences resulting therefrom.
3.8. The user is responsible for keeping his password confidential. If the User discovers facts of unauthorized access to his account, he undertakes to notify the Company of this circumstance as soon as possible.
3.9. The Company never requires the User to provide any bank card number or pin code. In the event of such requests (on the Website or in the form of electronic messages), the User should immediately stop using the Website and inform the Company thereof.
3:10 a.m. The Company never sends the User electronic requests asking you to specify, confirm or otherwise inform the Company of the password specified by the User during registration.
3:11 a.m. In case the User loses the Authentication Data to access the User's Personal Account or, if necessary, change the e-mail address, phone number specified by the User during registration on the Website, restoration or replacement of the relevant data may be carried out by the Company upon written request.

4.1. User Rights:
4.1.1. The user has the right to choose the West according to his needs and skills.
4.1.2. The User has the right to receive the Services in accordance with the terms of this Agreement.
4.1.3. The User has the right to use the Website, in particular by obtaining information about the Events posted on the Website, as well as by obtaining the opportunity to participate in the Events by submitting an Application and performing the actions provided by the Company.
4.1.4. The User has the right to refuse to participate in the Event after registering and paying for participation in the Event only in the case of a reasonable (valid) reason for such refusal, no later than the beginning of the third lesson, but provided that the Event consists of five or more classes. In this case, the refund of the funds paid by the User is made by the Company.
4.1.5. The User has the right to refuse to participate in the Event after registering and paying for participation in the Event only in the case of a reasonable (valid) reason for such refusal, no later than the beginning of the sixth lesson, but provided that the Event consists of thirty or more classes. In this case, the refund of the funds paid by the User is made by the Company.
4.1.6. There is no provision for a refund of the paid funds, in the case of the purchase by the User of the Event record.
4.1.7. There is no provision for a refund of the paid funds, in the case of the User's purchase of access to the Event, which consists of five or fewer classes.
4.1.8 The individual user shall enjoy all the rights of the consumer in accordance with the current Legislation governing such relations.
4.2. Responsibilities of the User:
4.2.1. The User is obliged to provide reliable information about himself in the process of registering the User on the Website and registering the User in the User's Personal Account.
4.2.2. The User undertakes not to reproduce, reproduce, copy, sell, or use for any purpose the information and materials made available to him on the Website and/or during the Event, except for their personal use.
4.2.3. The User is obliged to enter the User's Personal Account under his account at the same time from only one device (personal computer, tablet, etc.).
4.2.4. The User undertakes to familiarize himself with the content, conditions of registration of the User on the Website and registration of the User in the User's Personal Account, the procedure for holding the Events, as well as additional requirements imposed by the Company before filling out the registration form on the Website.
4.2.5. The User undertakes to pay for the Services in full independently or through third parties. After such payment, the User has the right to participate in the Events.
4.3. The User, when using the Website, does not have the right to:
4.3.1. Post on the Site and/or send anywhere through and/or through the Website and/or the Event's chats (download, store, publish, distribute, provide access or otherwise use any information, including links to it) any materials of the following nature that:
(1) violate applicable Legislation, norms of international law; contain threats, slander or insult; discredit others; violate citizens' rights to privacy or public order; are obscene in nature or contain obscene language, pornographic images and texts or scenes of sexual character, violence, with the participation of minors and without it; contain scenes of cruelty to animals; contain a description of the means and methods of suicide, any incitement to its implementation or to commit acts that threaten life and (or) health, including causing harm to your health;
(2) violate to one degree or another the honor, dignity and business reputation, rights and interests of other persons protected by law, including the rights of minors;
(3) promote or contain calls to incite religious, racial or interethnic (ethnic) hostility, contain attempts to incite hostility or calls for violence, promote fascism or the ideology of racial superiority, other social pathologies;
(4) contain extremist material, promote criminal activity or contain advice, instruction or guidance on the commission of criminal acts;
(5) contain information of limited access, including, but not limited to, state and commercial secrets, information about the privacy of third parties;
(6) contain advertisements or describe the attractiveness of drug use, including “digital drugs” (sound files that affect the human brain due to “binaural rhythms”), information about the distribution of drugs, recipes for their manufacture and advice on use;
(7) are fraudulent in nature;
(8) contain negative information likely to harm the health and/or development of any person;
(9) incite others to unlawful conduct that entails criminal, administrative, civil and other liability or in any way violates the rules of applicable law. Any actions of the User that, in the opinion of the Company, limit the rights of another User or their commission are not allowed.
4.3.2. Post on the Website, in the chats of the participants of the Events and send through/through the Website materials that are advertising any goods or services.
4.3.3. Register on behalf of or instead of another person.
4.3.4. Mislead about your identity using the login and password of another registered User.
4.3.5. Distorting information about yourself.
4.3.6. In any form, including, but not limited to, deception, abuse of trust, malicious intent, attempt to access the login and password of another User.
4.3.7. Carry out illegal collection and processing of personal data of other persons.
4.3.8. Post any information that the Company believes is undesirable, does not meet the purposes of the Website, restricts the interests of others, or for other reasons is undesirable for posting on the Website.
4.3.9. Use bots, “spider programs”, “scraper programs” and other automated means to access the Website.
4.3.10. Carry out actions that carry or may bear an excessive or disproportionately large load on the infrastructure of the Website, which may interfere with its proper operation.
4/3/11. Copy, reproduce, modify, create derivative works, distribute or publicly reproduce any content of the West and the Website, software code that is part of the Website or the services offered on the Website, without the prior written consent of the Company and the relevant third party.
4/3/12. Take actions to circumvent measures that the Company may use to prevent or restrict access to the Event or any part of the Website, including devices that prevent or restrict the use or copying of any material or impose restrictions on the use of the Website or the Event material contained therein.
4.3.13. Spread spam messages, and/or other unwanted information.
4.3.14. Attempt to interfere with or compromise the integrity of the Website or its security, decrypt any transfer from/to the server serving the Website.
4:3.15 a.m. Upload incorrect data, viruses or other malicious programs to or through the Website.
4:3.16. Collect or store the personal data of third parties using technologies or means different from those used or may be used on the Website.
4:3.17. Form (express) a demand or supply and reach agreement on the performance of works, as a result of which or in the process of which content will be used that is illegal, harmful, defamatory, insults morality, demonstrates (or promotes) violence and cruelty, violates intellectual property rights, promotes hatred and/or discrimination against people on racial, ethnic, sexual, religious, social grounds, containing an insult to any person or organization that contains elements of (or promotes) pornography, child erotica, constitutes advertising (or propaganda) services of a sexual nature (including under the guise of other services), explains the procedure for the creation, manufacture, distribution, other use of narcotic substances or their analogues, explosives or other weapons.
4/3/18. Violate the rights of third parties.
4.3.19. Impersonate another person or representative of an organization without sufficient rights, including employees of the Company, the owner of the Website, and use other forms and methods of illegal representation of others on the Internet, as well as mislead other Users or the Company.
4.3.20. Otherwise violate the norms of the current legislation of Ukraine.
4/3/21. The User is responsible for any information communicated to other Users, as well as for any interaction with other Users, which is carried out by him at his own risk.

5.1. Company Rights:
5.1.1. Make modifications to any software of the Website, suspend the operation of the Website when significant faults, errors and failures are detected, and in order to maintain and prevent unauthorized access to the Website.
5.1.2. Use the User's personal information provided by the latter in any way that does not contradict the law.
5.1.3. To record the West is to create a videogram and alienate it to third parties.
5.1.4. Advise the User during registration/confirmation/payment of the cost of participation in the Event/during the Event/after the end of the Event, including contacting the User by e-mail address or phone number, including through mobile messengers (Telegram, WhatsApp, others) specified by the User during registration on the Website and/or registration in the User's Personal Account, or through external communication channels (for example, social networks through which the User could register).
5.1.5. Assign or otherwise transfer their rights and obligations arising from the relationship of the Company with the User to third parties, provided that the rights and interests of the User stipulated by the Law are respected.
5.1.6. In case of violation by the User of the terms of this offer, the Company has the right to block the User's Personal Account or otherwise restrict access to the Event with sending a message to the e-mail address or without such notification.
5.2. Obligations of the Company:
5.2.1. Subject to acceptance of the Offer and fulfillment by the User of the terms of this Agreement, provide the Customer with access to the Event chosen by him.
5.2.2. The Company must inform the User about the fact of successful payment of the cost of participation in the West. The fact that the User is informed is the fact of sending an e-mail to the e-mail address specified by the User during registration on the Website, which contains the relevant confirmatory information.
5.2.3. The Company is not obliged to update and/or improve and/or improve and/or improve and/or make any other changes to the operation of the Website. The Company reserves the right, at any time and for any reason, to modify or suspend the operation of the Website in order to determine the possibilities and limitations of the use of the Website, and to introduce and modify the use of the Website.
5.2.4. The Company is responsible for the storage and processing of the User's personal data, ensures the confidentiality of these data in the process of their processing in accordance with the terms of this Agreement, the Privacy Policy and Protection of Personal Data of the Company in accordance with the terms of section 8 of this Agreement, as well as in accordance with the current Legislation.
5.2.5. The Company is not responsible for disclosing information provided by the User on the pages of the Website in a publicly available form.

6.1. The user gets access to the West if he has the technical ability to use this access.
6.2. The Company has the right to modify the web interface of the West and the software of the West, as well as to change the technical and software requirements that must be used by the User to obtain the Services. In the event of all and any of these changes, this Agreement will apply to such changes, except where the Company has been expressly informed otherwise.
6.3. Information on specific Activities and/or the functional composition of specific Events, on the conditions for granting access to the Events and/or the free nature of the Events, specification of requirements and/or recommendations on technical support for access to the Events, other information or requirements that should and/or may be communicated to the User in accordance with this Agreement or the requirements of the Legislation, are provided to the User in an appropriate manner, if the specified information is:
6.3.1. published on the Company's Website;
6.3.2. brought to the attention of the User during the conclusion of the Agreement in the text of the Agreement;
6.3.3. brought to the attention of the User by means of electronic messages sent to the User's e-mail specified by him during registration on the Website;
6.3.4. printed in the Company's advertising and information materials;
6.3.5. brought to the attention of the User when contacting him at the contact addresses and telephone numbers of the Company;
6.3.6. brought to the attention of the User by correspondence in mobile messengers with the User's number specified when registering on the Website;
6.3.7. brought to the attention of the User by a representative of the Company by telephone;
6.3.8. brought to the attention of the User by other means available to the Company, including through the media (advertising).
6.5. Participation in the Event is confirmed by the implementation and final sequence of actions, namely:
6.5.1. Registration of the User on the Website, consisting of: - clicking (clicking) on the information window of the selected Event; - going to the page of the specified Event on the Website; - filling in the registration form on the Website; - clicking the “Register” button.
6.5.2. Registration of the User can be carried out by the Representative of the Company, by notifying the Representative of the Company necessary for registration of the information by telephone or by correspondence via e-mail or mobile messengers. In this case, the Representative of the Company independently enters the necessary data notified by the User into the database for the further provision of the Services.
6.5.3. By paying for participation in the event. Payment is made within 30 (thirty) days from the date of submission of the Application, but, in any case, no later than the beginning of the Event.
6.5.4. Registration of the User in the User's Personal Account, consisting of:
- by clicking (clicking) on the “Registration” button, which is contained in the e-mail, which the Company sends to the User no later than on the day of the start of the Event;
- go to the registration page of the User's Personal Account;
- entering an individual password to complete the registration of the User's Personal Account;
- by clicking (clicking) on the “Send” button, to transfer to the registered Personal Account of the User. If the User purchases the Services again, he gets access to the Event through the previously registered Personal Account of the User.
6.6. If, after the completion of the procedure for payment of the cost of participation in the Event, but in no case later than the day of the start of the Event, the User for one reason or another did not gain Access to the Event, he must contact the Company's support service at the contact phone number or e-mail address of the Company specified on the Website.
6.7. The Company reserves the right to cancel the User's participation in the West, while the Company is not obliged to return the paid fee in case of violation by the User of the rules of conduct in the West. These violations are the publication by the User in the comments or otherwise during the Event of the information prohibited by clause. 4.3.1 of this Agreement, including inciting transnational conflicts, containing obscene expressions or otherwise insulting other participants of the Event or the Lecturer, publication of information not related to the subject of the event or publication of promotional information.
6.8. The Company reserves the right to cancel the User's participation in the Event if it is established that the details for participation in the Event are transferred to third parties, including through the publication in the public domain of an individual link (URL) for the User's participation in this Event, the User's dissemination of information and materials received in connection with participation in the Event. The use of information and materials is allowed only for personal purposes and for the personal use of the User. User access to participate in the Event is provided for no more than one spectator at each individual link.
6.9. The Company's website may contain links to other Internet resources. By accepting the Offer, the User agrees that the Company is not responsible for the availability of these resources and their content, as well as for any consequences associated with the use of the content of these resources.

7.1. Calculations for granting the User access to the Events are made directly between the User and the Company.
7.2. The cost of the Services is communicated to the User by telephone and/or by sending an e-mail message by the Company.
7.3. The cost of the Services may be set by the Company in foreign currency.
7.4. The User makes payment to the Company for the Services in the form of 100% prepayment in Ukrainian hryvnias according to the rate set by the National Bank of Ukraine on the day the Company issues the account to the User.
7.5. The rules for participating in promotions and obtaining discounts may be posted on the Website separately. In the event of any conflict between certain provisions of the Promotions and Discounts Rules and this Offer, the provisions of the Promotions and Discounts Rules shall apply.
7.6. Non-resident users make payment in foreign currency, in accordance with the account issued by the Company. Any banking fees charged by the User's servicing bank or correspondent banks shall be paid by the User.
7.7. The method of payment is determined by the Company and is brought to the attention of the User by sending an e-mail message or by another method chosen by the Company.
7.8. The company has the right to provide one or more options for payment methods. The Company has the right at any time and at its discretion to change/delete any payment methods without any notice and amendment to this Agreement.
7.9. When the payment method is chosen, the User specifies the information related to the payment cards, namely: card number, expiration date, CVC/CVV code and name of the payment card holder and gives consent to the Payment System Company to process his personal and payment data related to the transfer of funds by volume early West.
7:10 a.m. After selecting and confirming the payment method, the User authorizes the Company/Payment System to debit from the payment card/bank account specified by him, through the selected payment method, the full cost of the Services, including the commission, the corresponding mark-up for the transfer of funds, the amount of possible conversion and the exchange rate difference to be applied prior to payment, and authorizes such persons to use payment and personal data for: (a) payment of the cost of participation in the Event, (b) processing refunds, if necessary, and (c) for other purposes necessary for compliance with the terms of this Agreement. The User fully understands and agrees that at the time of payment to the Company the amount of additional costs for processing payment transactions is unknown.
7:11 a.m. The Company has the right to request from the User, and the User undertakes to provide a bank statement to resolve controversial financial issues related to the payment of the cost of the Services, with the return of funds in cases stipulated by the Law, as well as to resolve other controversial financial issues.
7:12 a.m. During the creation/processing of the application, funds on the payment card may be blocked with their subsequent write-off. Deposits from the payment card may be made by the Company. The User undertakes to take all measures to ensure that the withdrawal of funds from the payment card is possible and available at any time by the Company (for example, all restrictions and limits of the issuing bank for payment must be withdrawn by the User until the actual withdrawal of funds from the account).
7:13 a.m. The day of payment is the day of receipt of funds to the bank account of the Company.
7:14 a.m. In the event that the Event does not take place through the fault of the Company, the funds received by the Company from the User as payment for participation in such Event shall be returned to the User within 30 days from the date of cancellation of the Event or may be credited to pay for another Event or be retained by the Company for the purchase of services by the User in the future, at the choice and consent of the User.

Taking into account the fact that during the conclusion of this Agreement the personal data of the User becomes known, in order to comply with the provisions of the Law, the User, by joining this Agreement (accepting the Offer), confirms that he is familiar with the Privacy Policy and the protection of personal data of the Company, the text of which is posted on the Company's Website at: referencingis fully aware of its rights and obligations arising from this Policy and the Legislation, the guarantees provided by the Company and the liability of the Company and the User arising from this Policy, and accepts the terms of this Policy.

9.1. The content of the Website, the Company's Educational Platform and the content of the Events are the intellectual property of the Company or used by it on the basis of duly executed consent of third parties and are subject to protection in accordance with the Law. Dissemination by the User in any way of information received in the West to third parties, including for commercial purposes, without obtaining the direct consent of the Company for such actions is prohibited.
9.2. Providing the User with access to the pages of the Website and educational materials through the Company's Educational Platform does not mean that the User is granted any license to use the Company's intellectual property. All rights, except those expressly granted to the User by this Agreement, are reserved by the Company.
9.3. Any software available on the Website for download is the intellectual property of the Company and/or its partners.
9.4. The User does not object to the use by the Company in any way of recording the Event (videogram) where the User was present, in particular, where there are his video and photo images and other personal data.

10.1. Розмір відповідальності Компанії за цим Договором обмежений через встановлення граничної суми збитків, що підлягають відшкодуванню. Така гранична сума збитків в будь-якому випадку не може перевищувати вартість участі в Заході, який проводився з використанням Веб-сайту. Компанія не несе відповідальності за непрямі або опосередковані збитки, упущену вигоду, втрату ділової репутації Користувача та інше.
10.2. Компанія не може нести відповідальності за достовірність, точність, повноту або якість будь-якої інформації, що демонструється Лектором та/або третіми особами на Заході. Компанія не може підтримувати і не може підтверджувати жодної інформації, що демонструється Лектором та/або третіми особами на Заході. Користувач розуміє і погоджується, що, використовуючи Послуги, він може отримати інформацію, яка є суб'єктивною, оціночною і має суперечливий характер.
10.3. Компанія не проводить перевірку і не може гарантувати повну відсутність неточностей в інформації, яку демонструє Лектор, в зв'язку з чим не несе перед Користувачем відповідальності за будь-які помилкові та/або недостовірні дані, так само, як і за заподіяну Користувачеві шкоду та/або збитки через наявність помилок або неточностей в отриманій Користувачем інформації.
10.4. У разі, якщо Користувач з причин, не залежних від Компанії, не використовував своє право участі в Заходах, то зобов'язання Компанії вважаються належним чином виконаними, в обумовленому обсязі і в термін, а оплачені Користувачем кошти поверненню не підлягають.

11.1. Компанія та Користувач звільняються від відповідальності за порушення умов цього Договору, якщо вони зумовлені обставинами непереборної сили (форс-мажорними обставинами), що перешкоджають належному виконанню цього Договору.
11.2. У цьому пункті термін «форс-мажорні обставини» означає виняткову подію чи обставину:
(1) яка знаходиться поза контролем Компанії чи Користувача,
(2) проти якої Компанія чи Користувач не міг обґрунтовано застосувати заходи перед тим, як укласти Договір,
(3) якої, після її виникнення, Компанія чи Користувач не міг розумно уникнути або подолати.
11.3. Форс-мажорні обставини можуть включати, але не обмежуючись, виняткові події або обставини, перелічені нижче, до тих пір, поки вони відповідають усім умовам (а) - (в) пункту 11.2. цього Договору:- війна, бойові дії (незалежно від того, оголошена війна чи ні), вторгнення, дії іноземних ворогів;- заколот, тероризм, революція, повстання, військова чи узурпована влада або громадянська війна;- повстання, заворушення чи безладдя в межах країни, страйк чи локаут окрім персоналу Сторін та (або) інших співробітників Сторін та їх субпідрядників, перебої в роботі банківської системи України;- природні катастрофи, такі як землетрус, ураган, тайфун або вулканічна активність.
11.4. Компанія чи Користувач, що посилається на виникнення форс-мажорних обставин зобов'язаний довести, що невиконання одним з них своїх зобов'язань за Договором спричинено форс-мажорними обставинами.
11.5. Виникнення форс-мажорних обставин має бути підтверджене відповідними документами, виданими компетентними органами.
11.6. Термін виконання зобов'язань за цим Договором продовжується на термін дії обставин непереборної сили та усунення їхніх наслідків.
11.7. Якщо форс-мажорні обставини продовжуються більше ніж 3 (три) місяці, цей Договір може бути розірваний достроково з ініціативи будь-якої зі Сторін та за їх згодою або в судовому порядку.
11.8. Компанія та Користувач звільняються від відповідальності за часткове або повне невиконання своїх зобов'язань за цим Договором, якщо їх виконанню перешкоджає надзвичайна і невідворотна за цих умов подія (непереборна сила), в тому числі, але не виключно: військових дій, заворушень чи саботажу; стихійних лих; відключення електрики, інтернету або телекомунікацій; або державних обмежень. Термін виконання зобов'язань за Договором відкладається відповідно до часу, протягом якого діяли такі обставини.

12.1. У разі невиконання або неналежного виконання зобов'язань за цим Договором Сторона, чиє право порушено, направляє письмову претензію (вимогу) іншій Стороні.
12.2. Всі претензії (скарги) Користувача до Компанії щодо отримання Послуг повинні направлятися Користувачем на адресу електронної пошти Компанії, вказану на Веб-сайті, у вигляді відсканованої копії, з обов'язковою наступною відправкою оригіналу претензії (скарги) на поштову адресу Компанії, зазначену на Веб-сайті. Термін розгляду претензії (скарги) користувача Компанією складає 15 (п'ятнадцять) календарних днів з моменту отримання претензії (скарги), після закінчення якого Компанією приймається одне з таких рішень: (а) про незгоду з претензією (скаргою) і про відмову в її задоволенні; (б) про повну або часткову згоду з претензією (скаргою) і про повне або часткове задоволення вимог Користувача.
12.3. Сторона, чиє право порушено, має право звернутися з позовом до суду відповідно до підвідомчості та підсудності, встановленої вимогами чинного Законодавства.

13.1. Повідомлення, претензії, запити, заяви і інші офіційні матеріали передаються Сторонами одна одній наступним чином:
13.1.1. від Компанії Користувачеві - через направлення на адресу електронної пошти, вказану Користувачем під час реєстрації на Веб-сайті;
13.1.2. від Користувача до Компанії - через направлення на адресу електронної пошти, вказану на Веб-сайті. Письмові звернення, що направляються Користувачем на адресу Компанії, мають бути підписані Користувачем. Письмові звернення, які не підписані Користувачем, Компанією до розгляду не приймаються.ґ

14.1. Умови цієї Оферти діють до моменту відкликання / зміни Оферти Компанією.
14.2. Цей Договір може бути розірваний в будь-який момент за згодою Сторін.
14.3. Компанія має право розірвати цей Договір і припинити доступ Користувача до Послуг в разі порушення Користувачем будь-якої з умов, визначених цим Договором.
14.4. У разі укладення цього Договору (акцепту цієї Оферти), розірвання договору в односторонньому порядку однією зі Сторін проводиться через направлення відповідної письмової заяви іншою Стороною.
14.5. Приймаючи умови цієї Оферти, Користувач висловлює свою згоду на отримання інформації про всі інші Заходи, доступ до участі в яких надає Компанія, незалежно від терміну дії цього Договору за умови того, що така згода може бути відкликана Користувачем в будь-який момент через направлення відповідного звернення на адресу Компанії.
14.6. Всі питання, не врегульовані цим Договором, вирішуються відповідно до чинного законодавства України.
14.7. Якщо ви безпосередньо контактуєте з Лектором, ви повинні бути обережні під час передачі тієї чи іншої персональної інформації. Компанія не може контролювати дії лекторів щодо інформації, отриманої ними від інших користувачів на Веб-сайті. Ви не повинні ділитися вашою електронною поштою або особистою інформацією про вас заради вашої власної безпеки.
14.8. Компанія не наймає і не приймає на роботу лектора, і Компанія не несе відповідальності за взаємодію між Лекторами і Користувачами. Компанія не несе відповідальності за суперечки, претензії, збитки, травми або будь-яку шкоду, які можуть виникнути внаслідок або у зв'язку з поведінкою Лекторів або Користувачів.
14.9. Послуги і матеріали надаються на умовах "як є" і "як доступно". Компанія не заявляє і не може гарантувати відсутності помилок або точності наданих Послуг або їх матеріалів, а також в явному вигляді відмовляється від будь-яких гарантій або умов (явних або таких, що маються на увазі), в тому числі гарантій придатності для певної мети, правового титулу і непорушення прав інтелектуальної власності. Компанія не може гарантувати, що ви отримаєте конкретні результати від участі в Заході. Участь у Заході здійснюється виключно на ваш розсуд.
14.10.Компанія та Користувач підтверджують, що Захід проводиться виключно для обмеженого кола Користувачів та не є публічними (якщо інше не погоджено Сторонами). На Заходах можуть бути присутні Лектор/Лектори, методисти, інші Користувачі та представники Компанії, які можуть бачити один одного.
14.11.Компанія інформує Користувача, що під час проведення Заходу здійснюється його запис - створюється відеограма. Запис Заходу може містити відомості про персональні дані Користувачів, зокрема, але не виключно: прізвище, імʼя, по-батькові, нікнейм, фото, зображення профілю (аватар). Запис Заходу, разом із зазначеними персональними даними, може бути доступний в Особистому кабінеті Користувача та на Освітній платформі Компанії (LMS), усім учасникам Заходу та Користувачам, які придбали той чи інший запис Заходу.

ТОВАРИСТВО З ОБМЕЖЕНОЮ ВІДПОВІДАЛЬНІСТЮ "Бест Практісіз Едюкейшн"
Місцезнаходження: 04060, м. Київ, вул. Ольжича, 18/22 оф.1
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